The City of Eustis Utility Customer Service was recently notified that customer payments are being incorrectly returned to them by the U.S. Postal Service due to an insufficient address. If your payment was returned, please click below for additional information.
Under Florida law, email addresses are public records. If you do not want your email address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.
If you do nothing during your visit but browse through the web site, read pages, or download information, we will gather and store certain information about your visit automatically. This information does not identify you personally. We automatically collect and store only the following information about your visit:
The Internet domain (for example, "xcompany.com") and IP address (an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web) from which you access our web site;
The type of browser and operating system used to access our site;
The date and time you access our site;
The pages you visit; and
If you linked to the City of Eustis website from another web site, the address of that web site.
We use this information to help us make our site more useful to visitors -- to learn about the number of visitors to our site and the types of technology our visitors use. We do not track or record information about individuals and their visits.
If you choose to provide us with personal information -- as in an e-mail to City staff, or by filling out a form with your personal information and submitting it to us through our web site -- we use that information to respond to your message and to help us get you the information you have requested. We treat emails the same way we treat letters sent to the City offices. We are required to maintain many documents for historical purposes, but we do not collect personal information for any purpose other than to respond to you. However, information we receive may be considered public information which is subject to disclosure under Florida law. Except for information disclosure required by Florida law, we only share the information you give us with another government agency, if your inquiry relates to that agency. Moreover, we do not create individual profiles with the information you provide, or provide such information to any private organizations. The City of Eustis does not collect information for commercial marketing.