Emergency Operations

Emergency Operations Hurricane Heading Towards State of Florida


The Eustis Emergency Operations Center is activated upon the declaration of emergency by the Eustis City Commission. This action follows the State and County's declaration.

During this period, the City Manager is given control by the City Commission for a limited period of time as stated in the declaration of emergency. City employees and equipment are strategically placed in key locations in the city to protect the lives and property of the citizens.

Lake County Emergency Management is the agency responsible for opening public shelters throughout the county. Residents may call the following number to determine the existence and location of emergency shelters and to obtain other storm, safety, and weather information.

2. Preparation, Closures & Issues


Traffic Signal Issues:

Call (352) 742-1766 or Lake County's Citizen Line (352) 253-9999. All Traffic signals are maintained by Lake County Traffic Operations.

Downed Powerlines – Call 911 if an Emergency.

Out of abundance of caution and for your safety, please stay as far away from the powerline and immediately call either Duke Energy at 1-800-228-8485 or SECO Energy at (352) 793-3801.

Power Outage?

If you have DUKE Energy, visit: https://www.duke-energy.com/safety-and-preparedness/storm-safety

If you have SECO Energy, visit: https://secoenergy.com/stormcenter/

For more information on updates, please visit the County's Emergency Management Website at https://c.lakecountyfl.gov/storm/ or call (352) 253-9999.

3. Waste Management (Trash/Recycling) 

4. Lake County Emergency Management

(352) 343-9420

Citizens' Information Line:
(352) 253-9999


Storm Updates:
For Storm Updates, preparedness information, and to sign up for Alert Lake, visit the Emergency Management webpage (lakecountyfl.gov/storm).


List of Lake County Emergency Shelters
Storm emergencies throughout Lake County may be reported to the Lake County Sheriff's office at (352) 343-2101.

In the event of a hurricane or severe storm events, residents of the City of Eustis may call the 24-hour public safety dispatch number to report public safety damages (downed trees, electrical wires, etc.) and to receive information regarding the opening of county-operated emergency shelters within the city.

Public Safety Dispatch: (352) 357-4121

5. Hotlines 

  • Army Corps of Engineers
    (provides tarps for damaged homes): 1-888-766-3259
  • FEMA
    (Federal Emergency Management Agency) Registration: 1-800-621-FEMA(3362) TTY: 1-800-462-7585
  • State of Florida Emergency Information 24-hour hotline
    (FEIL): 1-800-342-3557
  • State Volunteer and Donations Hotline:
    1-800-FL-HELP1 (1-800-354-3571)
  • Elder Affairs:
    1-800-96-ELDER (1-800-963-5337)
  • Department of Financial Services Insurance Claim Hotline:
    1-800-22-STORM (1-800-227-8676)
  • Attorney General's Price Gouging Hotline:
  • Agricultural and Consumer Services Price Gouging Hotline:
    1-800-HELP-FLA (1-800-435-7352)
  • Agency for Workforce Innovation Unemployment Claims
    Emergency Internet Site or Call 1-800-204-2418
  • Salvation Army Donation Helpline:
    1-800-SAL-ARMY (1-800-725-2769)
  • American Red Cross:
    1-800-HELP-NOW (1-800-435-7669


FEMA Assistance 

Lake County Added to Amended Federal Disaster Declaration (for Hurricane Ian). 
The Federal Disaster Declaration has been amended to include Lake County, opening eligibility for FEMA assistance after Hurricane Ian. Residents and households in Lake County can apply for FEMA Individual Assistance, which may include temporary housing assistance, essential

home repairs, and other uninsured disaster-related needs. 

Impacted residents can apply for disaster assistance by:
▪️ Using the FEMA mobile app
▪️ Calling 800-621-3362 from 7 a.m. to 11 p.m.

Other resources available for residents and businesses include:
• Florida Department of Economic Opportunity (DEO) and the State Emergency Response Team (SERT) can activate the Business Damage Assessment Survey in response to the storm. See more at FloridaDisaster.biz
• The U.S. Small Business Administration (SBA) included Lake County in the disaster declaration for Hurricane Ian. Those interested in the program can learn more about SBA Disaster Loans by going to www.sba.gov.
Lake County staff members have been working hard to assess the extent of aid needed across the community. Residents and businesses are highly encouraged to report damage from the storm to the Lake County Property Appraiser’s office by calling 352-253-2150.

For information on Florida’s recovery from Hurricane Ian, visit