The City of Eustis Utility Customer Service was recently notified that customer payments are being incorrectly returned to them by the U.S. Postal Service due to an insufficient address. If your payment was returned, please click below for additional information.
This will be listed on your utility billing statement you should have received.
Once you have logged in you can:
Pay over the phone with our automated 24-Hour Phone Number. (Accepts only credit cards).
You may drop off your payment in our 24-Hour Drop Box at any time.
Please make check payable to: City of Eustis
Please include both your utility billing stub and written out check in the provided envelope.
The drop box is located next to the Water Customer Service Building Lot at: 10 S. Eustis Street, Eustis, FL 32726
Auto-Pay can be set up using a checking or savings account. If you would like to set up auto pay using your bank account:
Auto Pay - Bank Drafting Authorization Form
Complete the authorization form and then return to us with a voided check from your checking account or a voided deposit slip from savings account that you wish to have charged each month.
Return the form online, mail (P.O. Box 1946, Eustis, FL 32726), or in person (10 S. Eustis Street, Eusist, FL 32726).
After your form has been received and processed, expect a 30 day delay for withdrawal to allow for bank processing. Once initiated, you will receive a bill with the notation, " Your Account will be Drafted for, " with the amount deducted on your bill or the balance on the account.
** Should the bank account you have authorized change or be closed, you are responsible for providing written notification to the City of Eustis at least 30 days prior to the change. **
Only checks are accepted.
Include written out check and statement stub mailed to:
City of Eustis
Water Customer Service
P.O. Box 1946
Eustis, FL 32726-1946
Cash/Check/Credit Card All Accepted.
Monday - Friday, 8 a.m. - 5 p.m.
Located at: 10 S. Eustis Street, Eustis, FL 32726