Emergency Operations

Emergency Operations Hurricane Heading Towards State of Florida


September 26, 2022: Under Mayoral Order Number 22-01, the City of Eustis has declared a Local State of Emergency in response to Hurricane Ian. Tropical Storm Ian is expected to become Hurricane Ian before making landfall in the United States that could pose a significant and imminent threat to the health, safety, and welfare of the inhabitants of the City of Eustis. For updates, please check back on our website (eustis.org) and City FB page. 

Mayoral Order Resolution Number 22-01(PDF, 548KB)


The Eustis Emergency Operations Center is activated upon the declaration of emergency by the Eustis City Commission. This action follows the State and County's declaration.

During this period, the City Manager is given control by the City Commission for a limited period of time as stated in the declaration of emergency. City employees and equipment are strategically placed in key locations in the city to protect the lives and property of the citizens.

Lake County Emergency Management is the agency responsible for opening public shelters throughout the county. Residents may call the following number to determine the existence and location of emergency shelters and to obtain other storm, safety, and weather information.

2. Preparation, Closures & Issues

Lake County Emergency Management and the City of Eustis Emergency Operations Team has been tracking Hurricane Ian and coordinating with local and state stakeholders to prepare for the impact to Lake County and the City of Eustis. Please review the important information for Eustis residents

Sandbags at Fire Station 22 are currently OUT at this time. 

In the aftermath of Hurricane Ian, our City Staff is monitoring and assessing the area. City Public Works is working hard to clear storm related debris. Please remember that City Administrative Offices are still closed Thur., Sept. 29 and Fri., Sept. 30. Normal operations will resume on Mon., Oct. 3.

Traffic Signal Issues:

Call (352) 742-1766 or Lake County's Citizen Line (352) 253-9999. All Traffic signals are maintained by Lake County Traffic Operations.

Downed Powerlines – Call 911 if an Emergency.

Out of abundance of caution and for your safety, please stay as far away from the powerline and immediately call either Duke Energy at 1-800-228-8485 or SECO Energy at (352) 793-3801.

Power Outage?

If you have DUKE Energy, visit: https://www.duke-energy.com/safety-and-preparedness/storm-safety

If you have SECO Energy, visit: https://secoenergy.com/stormcenter/

For more information on updates, please visit the County's Emergency Management Website at https://lakecountyfl.gov/emergency-management/storm-updates or call (352) 253-9999.

3. Waste Management (Trash/Recycling) 

UDPATE (Wed., Sept. 28 around 2pm) Wed.'s Waste Management collection has ceased for the day. Garbage and Recycling collection for Thursday, Sept. 29 will be picked-up Friday. Friday's scheduled collection, will now be on Saturday.

4. Storm Debris 

If you have any yard debris, please put it out to your curb immediately. Our City Public Works will be around to collect storm debris asap. Please bag leaves and do not curb anything that has metal.

5. Lake County Emergency Management

(352) 343-9420

Citizens' Information Line:
(activated only during emergencies):
(352) 253-9999


Storm Updates:
For Storm Updates, preparedness information, and to sign up for Alert Lake, visit the Emergency Management webpage (lakecountyfl.gov/storm).


List of Lake County Emergency Shelters
Storm emergencies throughout Lake County may be reported to the Lake County Sheriff's office at (352) 343-2101.

In the event of a hurricane or severe storm events, residents of the City of Eustis may call the 24-hour public safety dispatch number to report public safety damages (downed trees, electrical wires, etc.) and to receive information regarding the opening of county-operated emergency shelters within the city.

Public Safety Dispatch: (352) 357-4121

6. Hotlines 

  • Army Corps of Engineers
    (provides tarps for damaged homes): 1-888-766-3259
  • FEMA
    (Federal Emergency Management Agency) Registration: 1-800-621-FEMA(3362) TTY: 1-800-462-7585
  • State of Florida Emergency Information 24-hour hotline
    (FEIL): 1-800-342-3557
  • State Volunteer and Donations Hotline:
    1-800-FL-HELP1 (1-800-354-3571)
  • Elder Affairs:
    1-800-96-ELDER (1-800-963-5337)
  • Department of Financial Services Insurance Claim Hotline:
    1-800-22-STORM (1-800-227-8676)
  • Attorney General's Price Gouging Hotline:
  • Agricultural and Consumer Services Price Gouging Hotline:
    1-800-HELP-FLA (1-800-435-7352)
  • Agency for Workforce Innovation Unemployment Claims
    Emergency Internet Site or Call 1-800-204-2418
  • Salvation Army Donation Helpline:
    1-800-SAL-ARMY (1-800-725-2769)
  • American Red Cross:
    1-800-HELP-NOW (1-800-435-7669