FAQ

How do I apply for a position?

In order to be considered for an  open position, an employment application must be received or postmarked no later  than 12:00 midnight on the closing date. The City may close positions that are  posted with an “Open” closing date at any time, without prior notice.  Current  job openings may be viewed by clicking on the https://jobs.eustis.org link in the gray box under “Employment Opportunities” on this page.  The website  is updated as positions become available.  Additionally, job openings are posted  in the Human Resources office, located at 109A E. Orange Avenue, Eustis, Florida  32726, as well as the Eustis Memorial Library, other government offices and  various web or print media. 

How do I submit my resume for a  position not posted?
Applications are only accepted for  positions currently advertised.  Unsolicited resumes are not accepted.

The position I’m interested in does  not appear on the website.
Job openings are posted on the City’s  website, as needed, for approximately 2 weeks.  Some positions are posted for  longer periods or advertised with an “open” closing date.  The application  deadline date is posted on the announcement and applications are only accepted  during the posting period.   

How do I apply to volunteer in a  department or on a City Board?
Applicants who wish to volunteer  must complete and return the printable version of the Volunteer Application, instead of using the Application Builder or regular employment application.  The  Volunteer Application is available on the employment page of the City’s website  or, can be picked up at the Human Resources office at 109A E. Orange Avenue,  Eustis, Florida 32726.  Departments only accept volunteers on an “as needed”  basis.  Openings on City Boards (i.e. Code Enforcement Board, Police/Fire  Pension Board, etc.) can be viewed by clicking on the https://jobs.eustis.org link in the gray box under “Employment Opportunities” on this page.   Additionally, Board openings are posted in the lobby of the Human Resources  office, as well as the Eustis Memorial Library and other government offices.   For more information on applying for a City Board, call Human Resources at  352-483-5472.

How do I apply for a position as a  Police Officer?
Employment applications are  accepted for Police Officer only when a position is available and posted.   Applicants may submit an employment application at https://jobs.eustis.org,  using the Application Builder or by printing an employment application from the  Human Resources page.  Once the application is received, a representative from  Human Resources will contact you by e-mail or telephone to confirm your Florida  Law Enforcement Certification and to request additional documents.  We will also  request that you make an appointment to complete several release forms and  questionnaires at the City of Eustis Human Resources office at 109A E. Orange  Avenue, Eustis, Florida 32726. 

How do I apply for a position as a  Firefighter?
Employment applications are  accepted for Firefighter only when a position is available and posted.   Applicants may submit an employment application at https://jobs.eustis.org,  using the Application Builder or by printing an employment application from the  Human Resources page.  Once the application is received, a representative from  the Human Resources office will contact you by e-mail or telephone to confirm  your Florida Firefighter Certification and to request additional documents. 

How do I create a User Name and  Password on the Application Builder?
You create your user name and password  when you register for the first time by clicking on the “Job Application  Builder” link located in the orange box on the left side of the Employment  Opportunities page.  This link will take you to the “User Login” page.  If you  have not already created an account, click on “create an account” at the bottom  of this page.  You will then be asked for a User Name and Password, as well as a  valid e-mail address and a security question and answer.  It is VERY important that you keep a record of your User Name and Password, as Human  Resources does not have access to this information and may not be able to help  you gain access.

How do I apply for a posted  position after I have created a User Name and Password?
After you have completed the  Application Builder and attached a resume or other documents, click on the  desired position on the “Employment Opportunities” page.  After reading the  description and qualifications, click on “Apply for this Position” at the bottom  of the page.  You will be asked to read the “Certificate of Applicant” and click  the agreement box.  You may then click the button to apply for this position.   You will receive a confirmation e-mail when your application is successfully  submitted.

I have forgotten my User Name or  Password.
The Human Resources staff does not  have access to this information.  The link to retrieve your password is not  currently working.  Until this problem is fixed, you can create a new account  using a different e-mail address from what was originally used or contact the  Human Resources office to try to resolve this issue.  There are no guarantees  that Human Resources can help and it could take an extended period of time to  retrieve your User Name or Password from the website master.  We are sorry for  this inconvenience.

I cannot register, log on, view  jobs, or apply using my computer.
You may not be able to view our job  postings if you are trying to access this portion of our website from a computer  that has certain firewall features or if you have slow internet access.   Computers are available at some public Libraries or you may use a computer  located in the Human Resources lobby.  We are located at 109A E. Orange Avenue,  Eustis, Florida 32726.  While we do encourage applicants to use our online  Application Builder, you may complete a regular application, which can be  mailed, faxed, scanned and emailed, or submitted in person.  A printable  application can be found on the Human Resources page under “Traditional  Employment Application”. 

Do I need to include all previous  employment on my application?
Yes.  The City of Eustis Employment  Application requests that all previous employment be included.  If you  are completing a paper application, you may include a separate sheet of paper  listing additional employment.

Do I need to include complete  addresses for previous employers and references on my application?
Yes.  The Human Resources office will  contact previous employers and references by mail.  It is very important that  complete and accurate addresses are given.  If addresses are not provided, this  may slow the hiring process down considerably. 

How do I update my online  application?
Once an online application is  submitted or attached to a position, it cannot be altered.  However, before  applying for another position, you can log in to your account by using your User  Name and Password to update or change items.  Click “save and continue” until  you complete the application.  Your changes should now be saved, so when you  apply for another position, the changes will appear on the application submitted  for that position.

How do I attach a resume or  additional items to my online application?
Once your online application is  completed, you have the option of attaching one PDF or Microsoft Office  document.  If you have multiple documents, please scan them to a single PDF file  before attaching it to the application.  If you are not able to do this, you may  fax or e-mail the additional items to the Human Resources office.  Please  clearly note on the cover page or in the e-mail that you would like to add these  items to your application and for what position you have applied.  You may call  352-483-5472 for more information or to confirm receipt of your items. 

How do I qualify for veteran’s  preference?
Veterans who wish to claim veteran’s  preference under Florida Statute 295.07 must identify themselves as eligible  veterans on the employment application.  An applicant claiming veteran’s  preference is responsible for providing the City with the required documentation  by the closing date.

Do I need to give my social  security number when applying for a position?
Police Officer and Firefighter  applicants will be asked to provide a copy of their social security card when  completing their application packet.  For other positions, the social security  number will only be requested if/when you are asked to test or interview for a  position.  This is required for criminal history background checks and will be  protected at a secure location at all times.

I have submitted an online  application for a position currently advertised.  What happens next?
Once your application has been  successfully submitted, you will receive a confirmation e-mail.  If you do not  receive this e-mail, you have not successfully attached your application to the  position.  Log back into your account and try to submit again.  If it was  successful the first time, you will get a message letting you know you have  already applied for this position.

You will most likely not hear anything  regarding the position until after the closing date.  You will then receive an  e-mail letting you know that the position is closed and in the selection  process.

The Human Resources Department screens  applications and the applications are also submitted to the hiring department  for review and consideration. Qualified applicants are selected for interviews  based on a comparison between their experience, education, training, testing,  background and the minimum requirements of the position. Only the applicants  with the most job related qualifications will be selected for testing or  interview. The City’s hiring process may take from three (3) weeks to several  months for certain positions.  Those who are selected for testing or interviews  will be contacted by telephone or e-mail.

All online applicants will be notified  by e-mail when a position is filled or if the position will not be filled.   Applicants using a paper application will be notified by mail after the hiring  process is complete. 

If I am not chosen to fill a  position, will my application be considered for another position?
No.  A separate application must be  submitted for each position.  The online Application Builder allows you to  continue to use the same application, but you must attach it to each position  for which you are interested.   Police and Fire applicants will need to attach  their application each time the position is posted to be considered again.